Cove St Martin's

I hadn't received my final email which gave instructions. I had to attend another property to collect keys. All in all that wasn't to bad as only a 5 minute walk away but if I had known in advance then I would have gone directly there. My mum is in a wheelchair so anything to help that experience is always useful to know. The telephone service colleagues were very helpful. I had to make about 5 phone calls. Eventually it was agreed that I would return to Cove St Martin where someone would meet us to hand over the key. The apartment was great and certainly ideal for a few days and 2 people staying. Great sized bedroom, sofa bed in living room was comfortable. Great size bathroom. We did have a balcony which looked out to the back and offices, no view, but was great to be able to open the doors and pop out there. All utilities were available for the kitchen including dishwasher, washing machine, fridge and utensils. Smaller size TV and we didn't have an issue with the wi-fi. Dishtowel, some cleaning materials and starter tea/coffee and milk for arrival. Great towels in the bathroom Excellent location with a few restaurants right below us. We usually stay in Covent Garden as a good base for most places to visit.

Location is brilliant.

I can't really write a review about the property itself, as we were moved to their sister property SACO Holborn (which is also very good) due to a maintenance issue, just before checking in. Everyone was very polite and helpful though, we were upgraded to a two bedroom apartment and offered a 15% discount for the inconvenience. So everything was fine with our stay overall and I would definitely book both properties again!

1. Location was central, walking distance to different tube stations with different lines. 2. Food options easily available around the location. 3. Secure entrance using a fob

Amazing location. Spacious 3 bed, top floor, apartment with large open plan living/kitchen. Front and rear balconies. The host was an excellent communicator.